Frequently Asked Questions​

Get Answers here. FAQ

While tipping the person who delivers your cannabis is not necessary, some customers may choose to do so.

We aim to be the best weed dispensary delivery service in the Sacramento area, thus we try to deliver within 1 to 4 hours, between 9 a.m. and 9 p.m.

The person who submits the order and gives their personal information
such as their date of birth and government identification number must
receive and pay for the delivery.

If you are not present when the courier arrives, they will attempt to
contact you by phone and text. If you’re unavailable, we will follow up
with you to reschedule your weed delivery.

It’s easy! Simply go to our website and click on “ Sign In ” button on our home page in the upper right hand corner. You will be required to complete and upload basic information for regulatory compliance, confirming your identity and age verification.

You can still come in if you have an expired ID and a print-out from
DMV

No. We can not deliver outside of California, also we do not ship any
products through the mail or shipping companies.

No, but you do have to be 21 years of age if you do not have a medical
card.

You must be 18 years or older and have a valid medical marijuana
recommendation in order to qualify as a medicinal cannabis customer.
You must be at least 21+ years old to qualify for as a recreational
customer.

No. We Service Sacramento and the Surrounding cities for now.

All orders usually arrive within 30-120 minutes. Please note that traffic, high volume ordering and certain times such as 4:30pm-6:30pm may prolong your order.

Delivery must be made to a physical address in any jurisdiction within California that is not on publicly owned land, a school, a day care, or a youth center. Businesses, Hotels, Motels, Truck stops, B & B’s, Restaurants are all allowed just make sure you enter the address of location and add notes of exact location.

Yes. Please note that you are responsible for being present for your delivery. Missed deliveries may lead to termination of your account. We reserve the right to refuse service to anyone.

California state law allows adult-use (recreational) customers to purchase up to one ounce (28.5 grams) of cannabis flower and 8 grams of concentrated cannabis per day. Medical Use customers can purchase up to 8 ounces of flower and 8 grams of concentrated cannabis and per day.

The Green Giant Delivery only collects Sales Tax which is currently 8.75%, Sacramento Cannabis Tax of 4% and 13.5% state excise tax.

If you’re having trouble registering please text us your ID and a selfie of you holding your ID or give us a call to place your order. (916) 826-9963

Yes. The Green Giant Delivery is Licensed with the State of California and the City of Sacramento and has a close relationship with Sacramento Police Department to insure a safe and discreet delivery from our location to yours. All of the products that The Green Giant Delivery carries are tested through State Licensed Labs prior to us receiving them. We have ALL employees fingerprinted by the Department of Justice and Sacramento Police Department to insure our clients are safe.

It’s simple, We accept Cash

Yes. Please call us (916) 826-9963.)

Our NEW minimum order to the Sacramento area is $40 pretax. If
you’re outside of this area simply type in your address at checkout and it
will notify if you have meet the minimum. ($60-$80) Please note there’s
a $1.99 Delivery Fee with each order.

(PLEASE NOTE, IF  IT’S YOUR FIRST TIME ORDERING WITH THE GREEN GIANT DELIVERY, WE WILL ASK TO SUBMIT MORE VERIFICATION SUCH AS A BILL GOING TO DELIVERY ADDRESS and A SELFIE OF YOU HOLDING YOUR ID – YOU CAN TEXT BOTH OF THESE ITEMS TO (916) 826-9963.)

Exchange Only Policy

The Green Giant Delivery does not offer refunds or returns for any reason. When receiving your order please inspect for accuracy and defects. For defect exchange eligibility ALL flower/products must remain unopened, all other product is eligible for same item exchange dependent on management approval within 24 hours. (Some exchanges may need specific brand approval.) Repeated requests for defect exchanges or abuse of our exchange policy may result in future exchanges being denied. The Green Giant Delivery is not liable for any defective product, mislabeling or harm caused by using products we sale.

Government Warning

OUR PRODUCTS CONTAINS CANNABIS, A SCHEDULE I CONTROLLED SUBSTANCE. KEEP OUT OF REACH OF CHILDREN AND ANIMALS. CANNABIS PRODUCTS MAY ONLY BE POSSESSED OR CONSUMED BY PERSONS 21 YEARS OF AGE OR OLDER UNLESS THE PERSON IS A QUALIFIED PATIENT. THE INTOXICATING EFFECTS OF CANNABIS PRODUCTS MAY BE DELAYED UP TO TWO HOURS. CANNABIS USE WHILE PREGNANT OR BREASTFEEDING MAY BE HARMFUL. CONSUMPTION OF CANNABIS PRODUCTS IMPAIRS YOUR ABILITY TO DRIVE AND OPERATE MACHINERY. PLEASE USE EXTREME CAUTION. WARNING: Cancer and Reproductive Harm

 

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